Once purchased, the gift card is sent instantly to the recipient’s email, along with a unique redemption code and message (if added).

Simply shop on our website, proceed to checkout, and enter your gift card code in the “Gift Card / Discount Code” field. The value will be applied instantly.

Yes, Gift cards are valid for 12 months from the date of purchase.

Yes. If your order total is less than the gift card value, the remaining balance stays active and can be used on future purchases.

You can easily pay the remaining balance using UPI, debit/credit card, or net banking at checkout.

Gift cards can usually be used alongside offers, but some special promotions may not allow stacking. Any restriction will be clearly mentioned at checkout.

No. Gift cards are non-refundable and cannot be exchanged for cash, in part or full.

Yes. Velomyyst gift cards are valid on all products, including scented candles, festive collections, gifting sets, and custom orders.

Please check your spam or promotions folder first. If you still can’t find it, contact us at support@velomyyst.store and we’ll be happy to help.

Absolutely. You can enter the recipient’s email address and add a personal message at the time of purchase—we’ll deliver it directly to them.