Effective Date: 23-07-2025
At Velomyyst™, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.
📋 1. Information We Collect
When you visit or shop from our site, we may collect:
A. Personal Information:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed securely via third-party payment gateways)
B. Technical Information:
- Device information (browser, IP address, time zone)
- Cookies and usage data for site improvement
🛍️ 2. How We Use Your Information
We use your information to:
- Fulfill orders and process payments
- Send order confirmations and shipping updates
- Respond to inquiries or support requests
- Improve website functionality and user experience
- Send marketing emails (only with your permission)
🔒 3. How We Protect Your Data
We take data security seriously. All payment transactions are encrypted and processed via trusted third-party services (e.g., Razorpay, Shopify Payments, PayPal). Your personal information is stored securely and never sold or shared without consent.
🍪 4. Cookies
Our website uses cookies to:
- Understand user behavior and improve site performance
- Store items in your shopping cart
- Remember login details (if applicable)
You can control cookie preferences in your browser settings.
📧 5. Email Marketing
If you opt-in to receive updates, we may send you promotions or product news. You can unsubscribe anytime using the link in our emails.
🔄 6. Sharing Your Information
We only share your data with trusted partners to complete transactions (e.g., delivery services, payment processors). We do not sell your data to third parties.
🌍 7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections or deletion
- Withdraw consent for data usage
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at info@velomyyst.store
👶 8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from minors.
🔄 9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
📞 10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Velomyyst™
📧 Email: info@velomyyst.store
📍 Address: A/31/3684, Taherpur, Nadia, West Bengal, 741159